An operative washing machine is an effective tool for getting sweat, dirt, and stains out of your clothing. The accurate way the washer cleans your clothes depends on the exact settings you choose, but the basic work is the same: When you hit “Start” the drum fills up with water. After the wash cycle, the drum empties, and the first spin cycle begins. Then, the drum refills to wash the clothes with clean water. Finally, the washer empties one last time and spins the clothes dry. 

If you find your clothes swimming in water after the washer stops running, something is obviously wrong. The drum won’t drain, that’s for sure, but why? To find the problem, follow these troubleshooting tips before seeking professional help.

Perform a Master Reset

Unplug the washer for about a minute, then plug it back. Open and close the door six times in 12 seconds to report the computer to reset everything. This might not work on all models, but this is easy to fix if yours is compatible with this system.

Test the Lid Switch Assembly

Top-loading washers drain and spin if the lid is firmly closed. Therefore, a faulty lid switch assembly may be the cause of the problem. See if the machine reacts when you press the cover switch with your finger. If this initiates draining the drum, you might need to increase the rod on the lid, so it pushes the switch. If nothing happens when you hit the lid switch, it may need to be replaced.

See if the Drain Hose is Kinked

Make sure the water easily flows through the hose behind the washer. If the hose is twisted, that could stop the machine from draining properly.

Check For Clogs Drain Hose Or Pump

It’s common that a small piece of clothing or a sock to get into the drain system and clogs the hose or pump. Remove the front panel of your washer and check for any obstacles in these areas. Remove the obstacles and see if you can get the washer to drain. 

Keep in mind that if you remove the hose to remove the obstruction from the pump, any water in the washing machine will spill out. Before disconnecting the hose, scoop out as much water as possible from the drum. 

Clean out the Coin Trap

Some washing machines have a coin trap designed to catch any external objects before flowing into the drain. The coin trap’s panel is usually easy to access. Clean it out and see if the tub will drain now if your washer supports this feature.

Check the Water Level Control

If your washer doesn’t spin or drain, the water level control may be defective. Open the washer’s control panel and find the plastic tube attached to the water level valve. Clean it out with vinegar if it’s clogged. If the valve is rusted itself, it may need to be replaced.

Schedule Washing Machine Repair

If these troubleshooting tips didn’t solve the issue, you might have a faulty water pump or drive belt. These parts require professional repair or replacement to make your machine work again.

At AC Repair Center we have experienced technicians who can effectively restore your washing machine to good working order. 


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